Drobo 5D is not trustworthy

By believing the ad from Drobo, I brought a Drobo 5D June 2013. I installed a Plextor PX-128M5M as an SSD Cache and 5 WD30EFRX for storing with 2 disks redundancy. For using with OSX, I format it with HFS+ in Drobo Dashboard.

After 2 weeks, it’s failed. The partition cannot be mounted, neither fixed by OSX. After checked by engineer from DiskWarrior, I know the partition is too severely damaged and not possible to recover. I contact the support of Drobo. After 45 days waiting, I get the respond. The problem is partition-related (offset) and should be fixed by firmware 3.0.5. But the my Drobo 5D is shipped with firmware 3.0.7. Finally, the Drobo says there is no way to repo in the lab, and I lost all my home videos for 5 years.

For preventing this issue again, I rebuilt the partition and sent the log to Drobo engineer. After checking the log, the engineer confirmed it’s looks great now.

But, it’s failed again after 2 months. Same behavior, same problem confirmed by DiskWarrior. The funny thing is the support engineer from Drobo. After I submit the ticket again, first response is:

“Western Digital has emailed customers warning them about possible data loss issues between external hard drives and the latest version of Apple’s Mac software, OS X Mavericks (10.9).” taken from this article below:

On another note, not sure whether it is related, your mSATA card may not be entirely compatible, it is not found from the list shown here:

Should I worry about WD software? I guess not. for mSATA SSD cache thing, the PX-128M5M removed from the supported list, without any explanation, and not be put in to incompatible list either. It’s just gone.

After I tell the support I didn’t use WD software but Drobo Dashboard and prove the PX-128M5M WAS on the compatible list by searching mirroring sites, Drobo does like before, just ignore you and do not reply any more.

Now, this Drobo 5D is on my shelf to warn me and my friend: NEVER BUY THE DROBO PRODUCTS.

Hero – Mariah Carey


There’s a hero
If you look inside your heart
You don’t have to be afraid
Of what you are
There’s an answer
If you reach into your soul
And the sorrow that you know
Will melt away

And then a hero comes along
With the strength to carry on
And you cast your fears aside
And you know you can survive
So when you feel like hope is gone
Look inside you and be strong
And you’ll finally see the truth
That a hero lies in you

It’s a long road
When you face the world alone
No one reaches out a hand
For you to hold
You can find love
If you search within yourself
And the emptiness you felt
Will disappear

Lord knows
Dreams are hard to follow
But don’t let anyone
Tear them away
Hold on
There will be tomorrow
In time
You’ll find the way

Rascal Flatts – Things That Matter

Sometimes he lets that boss get

In his head

He can’t see passed that mountain

Of deadlines on his desk

Five o’clock, he’s the last one

Out of the gate

And he gets cut off, flipped off, ticked off

Out on the interstate

And he wonders why this world won’t

Leave him alone

Til he hears that little voice holler

Daddy’s home


Things that matter

Things that don’t


She’s held on to that grudge

All her life

And thirty years of anger

Since her dad walked out that night

She thinks of all the moments

That he’s missed

All the birthdays, ballets, first dates

It seems too much to forget

She gets that call that said he

Don’t have long

She walks in, he starts crying

The past is gone


Things that matter

Things that don’t


Time ain’t on our side

Don’t wanna leave this world

With why didn’t I, why didn’t I

Yeah, why didn’t I


Sometimes I take on this world

By myself

Thinkin’ I got all the answers

Don’t need anybody’s help

When God was right there waiting

For me all along

To fall down on my knees

Surrender all


Things that matter, things that don’t

Things that matter, things that don’t